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Performance Indicators & Metrics

A Performance Indicator is a standard which represents (“indicates”) how well a process, activity, function is achieving its intended purpose. A Performance Measure is a quantitative or qualitative characterization of performance. While a Performance Metric is the result of combining two or more performance measures (e.g., gas MPG).

Core IT-business topic home pages are always on the left. Expanded Site Map for easy access to all RMS.net information.


Free educational tutorials and webcasts for anyone involved in IT-business decisions in government and business. See and hear what the experts have to say.


Development of IT-business skills is a top priority of value-driven organizations. See which public and in-house courses are right for you.


Few organizations provide easy-to-use IT-business analysis “how-to” guides, templates, and software tools. Find the book, template CD, or software tool that meets your need.

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